Marycrest’s Response to Recent Concerns Regarding Coronavirus

March 14, 2020

To the families and responsible parties of our residents:

Marycrest Manor wants to assure you that we are doing everything possible to ensure our beloved residents stay safe. Leadership is meeting daily to discuss the updated recommendations from the California Department of Public Health (CDPH), the Center for Disease Control (CDC) and Centers for Medicare & Medicaid Services (CMS).

In accordance with recommendations from the Centers for Medicare & Medicaid Services (CMS), as of March 14, 2020, Marycrest Manor is restricting visitation of all visitors and non-essential health care personnel until further notice. Exceptions may be made for certain compassionate care situations, such as an end of life situation. These decisions will be made on a case by case basis and will include careful screening.

We know that the lack of visitation will be hard for both our residents and families. Please use the contacts below to communicate with your loved ones. Please be patient as staff are meeting the needs of our residents. Please do not call just to check-in, as this may pull staff away from residents. Be assured that the charge nurse will call you if there is any change of condition, question or concern. We are committed to keeping you updated as much as possible.

Electronic social media, such as Skype and Facetime, is available for resident/family communication if desired. To set up a time, please contact: Sr. Mary Ignatius, Pastoral Care: or 310-838-2778x 251 or Ana Calderon, Activities: or 310-838-2778 ext. 271

The general strategies that CDC recommends to prevent the spread of COVID-19 are the same strategies long term care facilities use every day to detect and prevent the spread of other respiratory viruses, like influenza. We continue to enforce strict practices regarding sanitation and infection control and have taken additional steps to protect our residents from risk of being exposed to COVID-19. Some of the practices we have put in place are:

– Ceasing all volunteers from visiting
– Suspending nursing student clinical practicums
– Limiting group activities among residents
– Increased environmental cleaning and disinfection
– Reinforcement of hand hygiene
– Ongoing staff Inservice on recommended guidelines as they develop
– Daily monitoring each resident for any signs or symptoms of COVID-19. Any sign of infection will be addressed immediately.
– New admissions are being carefully screened. Any new admission coming from a hospital or other healthcare facility will be placed in “Heightened Precaution” for 14 days.

We will continue to communicate when there is anything new or updated.

For any questions that you may have regarding the recommendations that have been implemented:
Sister Teresa Christine: or 310-838-2778 ext. 217

The latest recommendations from the Centers for Medicare & Medicaid Services (CMS) can be seen here:

You can find more information from the Center for Disease Control (CDC) here:

Please be assured of our prayers for you and your families during this time!

God bless you,
Marycrest Leadership